I really hope my experience can get this app shut down and save people from losing money and ruining their vacations. Many people have review claiming to have been swindled like I was or in different ways! And when they update the app, the old negative reviews (of which there are MANY) are hidden. I'm convinced most of their positive reviews are posted by them. The money is sent internationally, so that makes me think it would be more difficult to track and get back as it is a foreign operation. The business isn't well set professionally and looks illegitimate. Even though I cancelled well within their cancellation period AND they charged me a cancellation fee!!! I CANNOT GET MY MONEY BACK because they don't answer me. Their customer service has no phone number, the "chat" online doesn't have anyone monitoring it, and the email I received from their "customer service" looked like it came from a personal email. Our most recent Carla Car Rental promo code was added on Aug 30, 2023. Shoppers save an average of 15.0 on purchases with coupons at, with today's biggest discount being 20 off your purchase. I went to all the car rental counters, and they were booked out of all lower rates even though Carla app was still going to allow me to book at that rate! The car companies cannot help with your reservation whatsoever since it's done through the third party. We have 7 Carla Car Rental offers today, good for discounts at and other retail websites. They were offering rates that were not available at the airport. Carla ranks 180th among Car Rental sites. Reviewers complaining about Carla most frequently mention customer service, credit card, and rental company problems. This was done within an hour of the original booking. Carla has a rating of 1.36 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. I booked a car, had to change the date, and since there's no "modify reservation" button, I cancelled the review. ![]() ![]() They are very, very shady, if not criminal! Featured on USA TODAY, Techcrunch, Boston Globe, Travel Pulse and AutoRental News. I am one of the horrible reviews on the App Store. Carla is a car rental app comparing 900 companies including Hertz, Avis, Budget, Dollar, Thrifty, Sixt and many local car hire companies. DO NOT USE CARLA! I'm filing complaints with Apple about this app and I hope it gets removed from the App Store.
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